has anyone been scamed by uber for a charge to clean up a car?

I heard from my nephew that Uber drives are sometimes so desperate to make money that they would every which wa charge cleaning fees for no cause whatsoever. Is this true? What can I do to stop it or make a point it doesn't happen.

The Guru Take

Cleaning Fee is disputed often. Some are blatant scams. Some are in gray areas.

The "cleaning tip scam" is when an Uber number one wood fabricates or exaggerates damages to their fomite in order to collect a large cleaning fee.

Drivers can collect anyplace from $20 to $150 an optical phenomenon by reporting damages to Uber. (or more, if a professional help oneself is needed and there is a receipt.) The driver necessarily to present a photo evidence directly to Uber. The cleansing fees are charged in reply to the offending customer.

Assembly: In some scams, the Uber driver merely makes up an incident by reporting food spills surgery bodily fluids soiling the car. Since a photo is required, the driver would create an man-made mess and snap a pic. Some are best-known to simply submit a photo they observe on the Internet. (Some drivers consume shared with us that imitation barfs and water bottles are wont to prepar up a mess.)

Exaggeration : In some cases, the passengers do build many wad. Some drivers take advantage of this past artificially making the tidy sum bigger or simply exaggerating IT on the claims form to Uber. There are cardinal levels of cleaning fees, and if they can knock about it up, they can realize more money. (related: How much are cleaning fees? - 4 Levels)

Wherefore does this work?

This scam much whole shebang for multiple reasons. Unrivaled common reason is that the passenger may non notice they were charged the fee. Uber is extremely simple to apply, where a credit card is automatically hot and the acknowledge is sent to the Inbox. Many people do not bother checking those receipts or the amount charged. If you do not notice? The driver just got away.

The passenger may also not remember the incident clearly, and information technology can become the driver's word against rider's word. If you fell asleep or were intoxicated, you may not remember wellspring and you may have a difficult sentence controversy and making your subject to Uber. This can also happen when there are multiple passengers where the person who was charged cannot remember if a friend had made a mess.

When a device driver exaggerates the terms, information technology is difficult to catch for the passenger. For example, if you spilled your imbibe, it May have been a simple clean astir at $20. Yet, the driver can claim a larger damage, say on the upholstery, where a professional cleaning was performed at $80.

How to avoid and what to do when you suspect a scam.

As a passenger, you want to follow diligent by reviewing every Uber receipt to make sure a fake cleaning fee was not assessed. If you so created a mess, you want to discipline whether the charge is accommodation of the damage caused. Assume a count at the diverse cleaning fees assessed: How much are cleanup fees? - 4 Levels.

If you do surmise a fraud/scam, you desire to tangency Uber immediately and make your case. In some cases, Uber will send you the photo of the incident that the number one wood uploaded. Is it really the mess you made?

Concomitant Threads:

- How is Uber fighting back against Cleaning Fees Scams?

Uber Device driver, Chief executive officer of TaxiFareFinder and Unleashed, LLC

Last updated Declination 24, 2022